If a credit invoice has been assigned to an incorrect credit account by mistake, either because it was closed using a payment method with a configured credit account or simply due to an error, you can transfer it to another credit account by following these steps:
- Top menu Billing > Transactions > Credits > Filter credits "Open" or "To review"
- Select the invoices you wish to transfer and click on Transfer to another account
- Indicate to which new account you want to transfer the pending invoices