Ulyses Suite allows you to add or remove extra services to the stays of a reservation. Specifically, you can
Add or Remove Services to a Stay
To add or remove services to a stay in a reservation
- Reservation file > Services tab > Add service
The basic parameters you can fill in are
- Qty: Indicates the number of services you want to add
- Service: Indicates the service you are going to add
- Name: This is the name you want to appear on the proforma or the invoice
- Quantity: Indicates the frequency with which the number of services indicated in Qty will be charged
- Start/End Date: Indicates the period over which the service will be applied
- Rate: Rate applied to the service. If no value is indicated, Ulyses Suite will use the price you have configured. Otherwise, it will use the price indicated in the rate.
- Daily Price: Indicates the daily price of the service after taxes
- Currency
- Offer: Indicates the offer applied to the service
- Offer Discount (in % or fixed): Indicates the offer value applied to the service expressed as a percentage or fixed amount
- Promotion: Indicates the offer applied to the service
- Promotion Discount (in % or fixed): Indicates the promotion value applied to the service expressed as a percentage or fixed amount
- Cost Center
- Folio Type: Main or Extra
You can also indicate whether to apply a commission or discount to the service and to which reservation intermediary it would apply (Booker, Bill to, Central, Company)
- Reservation file > Services tab > Add service > Commission or Discount
To remove a service in a reservation, click on the service in the reservation.
Add or Remove Services in a Reservation Folio
Ulyses Suite allows you to add services directly to a reservation folio. The main advantage of adding the service as a charge in a folio is being able to add charges with a date prior to the property's date. It can also be useful to add charges before checking out.
To do this, go to a folio in
- Billing > Folios > Folio file > Add charge
The basic parameters you can fill in are
- Quantity: Indicates the number of services you want to add
- Products: Indicates the product you are going to add
- Name: Indicates the name you want to appear on the invoice
- Display Date: Indicates the date the product was consumed
- Reservation Price Model Type: Indicates whether the price you specify is net or gross
- Rate: Rate applied to the service. If no value is indicated, Ulyses Suite will use the price you have configured. Otherwise, it will use the price indicated in the rate.
- Price: Indicates the daily price of the service after taxes
- Currency
- Offer: Indicates the offer applied to the service
- Offer Discount (in % or fixed): Indicates the offer value applied to the service expressed as a percentage or fixed amount
- Promotion: Indicates the offer applied to the service
- Promotion Discount (in % or fixed): Indicates the promotion value applied to the service expressed as a percentage or fixed amount
- Comments: Allows you to add comments about the charge you are going to add
You can also indicate if you wish to apply Commissions or Discounts and to which company, without it needing to be any of the reservation intermediaries
Remove Services in a Reservation Folio
To remove the service from a folio, you will need to credit the service.
Access the actions menu through the 3 dots at the end of the line of the charge you want to remove, and select Credit
You will be asked for the reason for the credit, and a negative charge of the same amount will be applied to the folio.
For these credits to be visible in the folio, you must check the "Show credit" option in the View types dropdown. Otherwise, you will not see either the charge or the credit. In any case, this charge and its credit will not be shown on the final invoice.