Charge routing, also known as billing automation, allows you to force all or some of the charges from a stay to be sent to folios of other stays, for the entire duration of the stay or just part of it.
Remember that when configuring a room, a service, deposits or fees Ulyses Cloud allows you to indicate to which folio a charge should be sent by default. Through charge routing, we can alter this behavior, specifically
Common use cases
Some cases in which charge routing is commonly created include the following
- Family reservations in which one of the stays pays for the entire reservation or part of it
- Group reservations with a master folio that also pays for extras
- Company reservations where the check-out date is extended and paid by the client
Create charge routing in stays
To create new charge routings, go to
- Reservations>Reservation file>Select stay>Routing tab> click on Add routing and complete the following process
- Step 1: Select the stay dates for which you want to route charges
- Step 2: Select the products you want to route
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Step 3: Select destination
- Main: redirects selected charges to the main folio of the reservation
- Extra: redirects selected charges to the extras folio of the reservation
Charge routing in folios
Ulyses Cloud always informs the user when a folio has routed charges. For example, in the reservation below, we see that all products, charges are automatically redirected to the extra folio
If we now go to the account of this reservation, we see the corresponding notice
Additionally, if we try to add a charge to the folio, we will see that a section has been added indicating that the product we want to add would be automatically redirected to the folio we have specified