Charge routings, also known as billing automations, allow you to force the sending of all or part of the charges from a stay to folios of other stays, for the entire duration of the stay or part of it.
Remember that when configuring an accommodation, a service, deposits, or fees, Ulyses Cloud allows you to specify to which folio a charge should be sent by default. Through charge routing, we can alter this behavior, specifically
Common use cases
Some cases where charge routings are typically created include the following
- Family reservations where one of the stays pays the entire reservation or part of it
- Group reservations with a master folio that also pays for extras
- Company reservations where the departure date is extended and the client pays
Create charge routings in stays
To create new charge routings, go to
- Reservations>Reservation record>Select stay>Routing tab> click on Add routing and complete the following process
- Step 1: Select the dates of the stay for which you want to route charges
- Step 2: Select the products you want to route
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Step 3: Select destination
- Main: redirects selected charges to the main folio of the stay
- Extra: redirects selected charges to the extras folio of the stay
- Another roomstay: redirects selected charges to another stay within the same reservation
- Another reservation: redirects selected charges to a different reservation
- Reservation group: redirects selected charges to the group reservation linked to the stay
- Reservation: redirects selected charges to a master folio shared by all stays of the reservation
- Customer: redirects selected charges to a customer's folio
- Company: redirects selected charges to a company's folio
Charge routings in folios
Ulyses Suite notifies the user whenever a folio has routed charges. For example, in the reservation below, we see that for the entire stay, and all products, charges are automatically redirected to the extras folio
If we now go to the account of this reservation, we observe the corresponding notice
If we also try to add a charge to the folio, we will see that a section has been added indicating that the product we want to add would be automatically redirected to the folio we specified