FAQs

Billing

• Can I issue an invoice with a taxable base of '0'?

Front Desk

• How to Troubleshoot Nightly Closing Issues
• I can't read the messages in the reception log. What can I do?

Reservations

• How to Add a Voucher to a Reservation
• What is the Segment and Source value for a reservation downloaded through Siteminder?
• What segmentation value does a reservation have?
• Why are reservation notices not showing?
• Why does 10 nights appear by default when making a reservation?

Others

• Common Errors "Hosting" Integration
• Why are products not appearing in the F&B production report?