The reception log is a record of messages that hotel staff can read. But what happens if someone can't read the messages? The most common reason is that the person does not have the necessary permissions to access the information.
To solve this, here are two steps that might help you:
Step 1: Talk to the system administrator and ask if you have access to the configuration chain.
Step 2: You or your system administrator should go to the system Roles configuration tab and check the permission settings to see if changes can be made to allow access to the messages.