Additional booking services are, as the name suggests, extra services that properties offer to their clients and that can be contracted either online or in person. In a multi-stay booking, the Services tab shows the additional services contracted for the selected stay:
Additionally, we can perform the following actions
- Add and/or modify new services (Add service)
- Preserve previously entered services and guest data
- Delete services
- Commissions and discounts on services
Add / Modify Services
When adding or modifying new services, we encounter the following dialog
- Quantity: Indicates the number of services we wish to add
- Service
- Start / End: This is the period for which the service is to be contracted. By default, these dates correspond to the check-in and check-out dates of the booking
- Rate / Offer / Promotions: Depending on the configuration of each property, there may be services linked to certain rates, offers, or promotions.
- Price: This is the price that will be charged per night for that service. At this point, it is very important to consider the relationship between the quantity, the amount, and which variable it is applied to. For example, when charging for extra breakfast, it is usually charged per occupant. On the other hand, for services like Parking, it is charged per stay, as in the example below:
Preserve manual services on reservation modifications from integrations
By default, when a reservation is modified externally, the previous data is usually overwritten with the new one. This may affect or erase client’s data or special services added specifically for the reservation.
Ulyses Suite allows to keep all added services regardless of any possible changes and actualizations for the stay.
This option is only enabled by default when manual services are added, to activate it for reservations or services originating from integrations you need to switch on the parameter: “Do not remove on external updates”.
When the services are protected, they will not be erased when the stay is modified.
Delete Services
To delete services, click on the 'x' icon located to the right of the line
Commissions, Discounts, and Additional on Services
If the services of a intermediary, they may have an associated commission. However, if the client contracts them once checked in, we will not want a commission to be applied. Additionally, we can indicate whether we want the commission to be applied only on certain days of the booking through the daily detail.
In the 'Additional' field, car details can be entered to be later viewed in the ServiceParking report.