Version 3.9.0

What's New in Ulyses Suite - Version 3.9.0 🚀

A summary of our latest product updates. Click the links for more details.
 

PMS

Frontdesk

• The Check-in process is now more flexible and efficient, with chain-level configurable steps for Vehicles, Services, and Guarantee. Users can manage vehicles, services, authorizations, and deposits directly during Check-in, access a more complete stay summary, and reuse the main guest’s address for accompanying guests. More information here.
• It is now possible to postpone pending tasks that are due on the current business day directly from the Night Audit. Postponed traces are automatically rescheduled as To Do traces for the next business day, eliminating the need to update their dates manually.
• You can now personalize a color for each accommodation type in your settings. This color appears in the Accommodation Type column of the planning, displayed as a dot, colored background, or badge depending on your preference, so you can identify your different accommodation categories at a glance. More information here.

Reservations

• The group reservation header has been enhanced to provide a more complete overview of the reservation. It now displays planned versus consumed occupancy and accommodations (of the day with the highest expected group volume), along with the group's paid amount and outstanding balance.
• Stay cancellation (More information here) :
  • When cancelling a stay with fees, you can now choose to keep the original product lines (accommodation, booking fees, insurance…) on the folio, instead of having them systematically replaced by a generic "Cancellation fee" line. The labels in the cancellation wizard have also been clarified to make it easier to use.
  • You can now process the refund of an overpayment directly from the cancellation wizard, as soon as the payments received exceed the amount of fees retained. A new "Refund" step is displayed, with an amount calculated based on the original payments.
  • You can now choose to apply cancellation fees before the deadline set by the policy.
• The license plate number for a vehicle now only needs to be entered when the configured OneCard access relies on license plate recognition. In other cases (badge, code, or no OneCard integration), you can save the reservation without entering this information. More information here.

Rates

• When creating or editing a child rate, you can now choose which elements remain linked to the parent rate, including prices, closures, minimum and maximum stays, CTA, CTD or discounts. Updated related article here.
• You can now manually override a price for a specific date, accommodation type, and occupancy without changing the rate calculation rules. More information here.
• The availability tab in a rate now shows available inventory by day and accommodation product type, allowing you to review prices, restrictions, and availability in one place.
• Supplements and discounts in rates can now be configured with specific values for occupancies of up to 6 guests, providing greater flexibility for higher-capacity rooms and accommodations.

Billings

• You now have access to a centralized payment management screen, available from Billing > Payments. It brings together the complete list of your transactions with their essential information (payment method, amount,…). More information here.
• You can now freely choose the payment method used for a refund a deposit, without being required to reuse the original payment method. Note: this option remains unavailable when the payment was collected through an integrated payment connector (Stripe, Septeo Payment, etc.).
• You can now enter a free-text reference (check number, transfer reference, ANCV voucher number…) when recording a payment, regardless of the payment type. This reference, which can be edited afterwards, is displayed in the payment details, on the cash register control screen, and in the reports related to payments.
• Enter your bank entry date independently of the payment date when recording a payment. This makes it easier to reconcile PMS transactions with the amounts actually credited to your bank account. It can be edited at any time, even after invoicing or closure.
• Remarks entered during deposits and payments are now clearly identified and usable. Each type of remark (invoice, deposit, charge) carries an explicit label based on its context of use, and all of them are displayed in the cashier as well as in the associated payment reports.
• New printing format for invoices and proformas that groups charges by accommodation, month, and product, reducing the number of lines and simplifying billing for groups and long stays.
• You can now configure a default printing format for invoices and proformas from the property invoice type settings, automatically applying the selected grouping while allowing users to change it during generation.

Cashier

• You can now export the cash register closing summary as a PDF directly from the closing screen. The document accurately reflects the information shown on screen (opening balance, receipts, payments, discrepancies…). More information here.

Settings

• Across all availability search screens (planning, reservation assistant, availability search), two new settings in the property preferences let you choose whether default occupancy should be pre-filled automatically and whether the "Exact occupancy" option should be checked by default.
• You can now configure a reservation situation to change automatically as soon as the first payment is recorded. To do this, you set the target reservation situation (including "Reserved"). No more need to manually update the status after a deposit. More information here.
• You can now set up automatic or semi-automatic sending of a confirmation email as soon as a reservation or stay changes to Reserved situation. When the situation changes (manually or automatically), the sending window opens automatically, letting you confirm whether to send it. For an online payment made through the booking engine or the guest portal, the email is sent automatically, with no action required on your part. More information here.
• You can now choose which email template to use for each "Request" action in your payment automations (deposit request, credit card authorization, balance request…). This lets you personalize customer communication based on the type of request. More information here.
• You can now set up a "Balance Reminder" action within your payment automations. You can create as many independent reminders as needed (for example at D-30, D-15, D-10), each of which can be activated separately and uses its own template. More information here.
• You can now personalize your email templates based on the type of accommodation booked. The "Accommodation type" criterion is available in the sending conditions for templates configured at the property level, alongside the other existing stay criteria.
• You can now configure dedicated permissions to control who is authorized to apply or discard a price recalculation when modifying a reservation. This evolution helps secure sensitive pricing-related operations, in both PMS and CRS.
• You can now configure email automations to automatically send communications when specific events occur in Ulyses Suite. Define the event that triggers the communication, set conditions to determine the recipients, and select the SMTP account and template. Automations can be configured for stays, customers, or invoices, reducing manual tasks and helping you communicate at the right time. More information here.

Reports

• You now have a "RoomNights" column directly available in your reservation reports: arrival reports, in-house stay reports and departure reports. You no longer need to manually calculate the length of stay, whether on screen, in your Excel exports, or your PDFs.
• Cashier reports now include two new columns, "Order" and "Transaction UUID", for payments made via PSP (Septeo Payment). This enhancement simplifies bank reconciliation and speeds up your financial control operations.
• A new dedicated report lets you retrieve cash register closing summaries.
• You now benefit from automatic memorization of your preferred revenue price model (gross, net, mixed, and their tax-included variants) in reports. This choice is saved at your user profile level and applies automatically the next time you access reports.
• Multi-selection filters in reports now include two quick actions: "Add All" and "Remove All." This lets you configure your filters in just a few clicks, even for long lists of values, and then fine-tune your selection manually if needed.

KSK

• Ulyses KSK Service Consumption Control has been enhanced to support guest identification using NFC cards or wristbands previously encoded through the SepteoKeyCard integration. When scanned, KSK automatically retrieves the associated stay, speeding up guest identification and consumption registration. More information here.

Marketplace 

StaffApp by Septeo

StaffApp is a professional mobile and web application designed to facilitate the daily management of hotels, campsites, and residences. Cleaning, maintenance, inspections: everything is centralized in a tool connected to the property management system (PMS), for smooth and responsive organization.
 

Webcamp

Webcamp synchronization now takes into account allotments managed by accommodation unit.

OneCard

You can now enable automatic creation of "License plate" access rights. You choose the trigger that suits you: as soon as a vehicle is added to the stay, or at check-in. This evolution saves you repetitive manual creation and reduces the risk of oversights. More information here.

You can now configure, for each accommodation type, the access zones that will be assigned by default when creating an access. Whether creation is manual or automatic, the zones suited to the reserved accommodation type are assigned directly, reducing manual handling and errors.

You can now synchronize all vehicles already registered in a single action when activating "License plate" option. This automatically generates access for vehicles linked to a current or upcoming stay already registered, without needing to manually re-enter each plate. This evolution greatly simplifies mid-season deployments. More information here.

UniElectrico

Ulyses Suite now includes a new UniElectrico integration to automate the management of consumption meters.

Users can monitor meter status, retrieve up-to-date readings, turn meters on or off, change their configured power, and perform these actions directly from the PMS. The integration also provides monitoring capabilities to review meter status, operation queues, and communication logs. More information here.

Septeo Payments

You can now configure multiple Septeo Payment accounts for the same property, and choose which one is used by each payment channel (PMS, GSP, KSK, POS...). This evolution ensures consistency across payment flows, a key point for multi-property groups with a central reservation office. More information here.

The name of the Septeo Payment account used for each payment is now visible directly on the payment record, making accounting reconciliation easier.

Generic accounting transfer

You can now export the breakdown of a product across multiple VAT rates to your accounting software, provided an accounting account has been entered for each VAT rate concerned. The export then generates a separate line for each VAT rate. More information here.

Akiles

Ulyses Suite now integrates with Akiles, allowing properties to generate access PINs and Magic Links for remote door opening directly from the guest stay. More information here.

Familiar HQ

Familiar is an AI-powered CRM for hotels that unifies guest data, enables advanced audience segmentation, automates multi-channel guest journeys, launches personalized campaigns and captures guest feedback throughout the customer lifecycle.

Lighthouse

Lighthouse Performance unifies PMS data, market intelligence, and competitive benchmarking in a single BI platform. It helps hotels monitor performance, compare occupancy, ADR and RevPAR, and identify opportunities to maximize revenue.
 

PlexoTV  

PlexoTV transforms in-room televisions into a digital experience fully integrated with the hotel's brand, providing information, communication, and entertainment through a centralized platform.
 

Asksuite

Asksuite enables properties to automate and optimize traveler interactions throughout the booking journey, providing 24/7 assistance through AI agents and helping teams turn conversations with potential guests into direct bookings and revenue opportunities.

Jaippy

Ulyses now integrates with Jaippy, a platform specialized in online reputation management and improvement for the hospitality industry.

Panoram4

Digital platform for hotels, resorts and aparthotels combining IPTV with access to the main streaming services and a marketplace of the property's products and services. It turns the in-room TV into a channel for communication, entertainment and sales, driving upselling and guest satisfaction.
 

Mexico's Unique Identity Platform (PUI)

Ulyses now integrates with Mexico's Unique Identity Platform (PUI) for properties located in Mexico.

Those properties are allowed to register the CURP of customers and automatically manage search reports received from the PUI, including the detection and reporting of potential matches.

The integration is available through the Marketplace and includes tools to review reports and track communications with the platform. More information here.